Last updated: November 2025

RAZAR s.r.o. (“we”, “us”, “our”) operates the website frontierpilot.net and develops and publishes the video game Frontier Pilot Simulator and related services (“Services”).
We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and what rights you have.

Information We Collect

We may collect the following categories of data:

a) Personal information you provide:

  • Name, email address, and any other information you provide when contacting us or creating an account.
  • Payment and billing information if you purchase our products.

b) Automatically collected data:

  • IP address, browser type, operating system, and general usage data through cookies and analytics services.
  • Device identifiers and game session data when using online services (e.g., Epic Online Services, Steam).

c) Third-party data:
We may receive limited data from distribution or authentication platforms (such as Epic Games Store, Steam, or others) as permitted by their privacy policies.

How We Use the Data

We use the collected data to:

  • Provide and improve our Services and website;
  • Manage accounts, authentication, and in-game functionality;
  • Communicate with you, respond to inquiries, or provide support;
  • Detect, prevent, or address fraud and technical issues;
  • Comply with legal obligations.

Legal Bases (for EU/EEA users)

We process your personal data under the following bases:

  • Performance of a contract (e.g., providing access to the game);
  • Legitimate interest (e.g., improving our Services);
  • Compliance with legal obligations;
  • Your consent (e.g., for cookies or newsletters).

Data Sharing

We do not sell your data.
We may share limited data with:

  • Service providers (hosting, analytics, payment processors);
  • Platform partners (Epic Games, Steam, Microsoft, Sony) to enable game features;
  • Legal authorities if required by law.

All partners are bound by data-protection agreements.

Data Retention

We keep your data only as long as necessary for the purposes described above, or as required by law.
After this period, data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data;
  • Withdraw consent at any time;
  • Request data portability;
  • Object to certain processing activities;
  • File a complaint with your data protection authority.

To exercise your rights, please contact us (see Contact Information for Data Protection Inquiries below).

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze traffic.
You can manage or disable cookies in your browser settings.

Children’s Privacy

Our Services are not directed to children under 13 years of age (or under 16 in the EU).
We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us immediately.

Contact Information for Data Protection Inquiries

If you have any questions or requests regarding your personal data, please contact us at:

Company: RAZAR s.r.o.
Email: support@frontierpilot.net
We will respond to your request within 30 days.

You may also lodge a complaint with the Czech Data Protection Authority:
Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
Website: https://uoou.gov.cz/

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be published on this page with a new “Last updated” date.